ENGIE TUPE Hub – Southern Water

Firstly, I would like to take this opportunity to welcome you all to the ENGIE team.

The Southern Water Contract sits within our Manufacturing, Industry & Transport (MI&T) Sector, which is part of our wider ENGIE Business Services Division at ENGIE UK.

More information about ENGIE can be found at www.engie.co.uk

I know many of you will wonder what the future will hold when a new service provider is appointed, while others will have been through a similar process previously. You will as anticipated receive new corporate wear as appropriate and participate in an on-boarding process which will include an induction.

Together with our systems, support and approach and importantly your knowledge and skills we will deliver a great service to Southern Water over the next 5 years.

I am sorry that we have not been able to meet with you all face to face. With the ever evolving challenges that Coronavirus has given us in social distancing and restrictions, we have needed to focus on getting the engagement and onboarding process started in the safest means, so that you can access our systems, processes and payroll etc ready for ‘go-live’.

We are developing plans for further local engagement so hopefully once restrictions are eased, we will meet you all, in person, as soon as possible.

In the meantime, we will be sending you regular updates via the hub, post and phone where possible.

Andrew Mack

Operations Director | Manufacturing & Industry | Business Services Division

Firstly, I would like to take this opportunity to welcome you all to the ENGIE team.

The Southern Water Contract sits within our Manufacturing, Industry & Transport (MI&T) Sector, which is part of our wider ENGIE Business Services Division at ENGIE UK.

More information about ENGIE can be found at www.engie.co.uk

I know many of you will wonder what the future will hold when a new service provider is appointed, while others will have been through a similar process previously. You will as anticipated receive new corporate wear as appropriate and participate in an on-boarding process which will include an induction.

Together with our systems, support and approach and importantly your knowledge and skills we will deliver a great service to Southern Water over the next 5 years.

I am sorry that we have not been able to meet with you all face to face. With the ever evolving challenges that Coronavirus has given us in social distancing and restrictions, we have needed to focus on getting the engagement and onboarding process started in the safest means, so that you can access our systems, processes and payroll etc ready for ‘go-live’.

We are developing plans for further local engagement so hopefully once restrictions are eased, we will meet you all, in person, as soon as possible.

In the meantime, we will be sending you regular updates via the hub, post and phone where possible.

Andrew Mack

Operations Director | Manufacturing & Industry | Business Services Division

Frequently asked questions (FAQ’s)

Please submit your question below or alternatively, send your question to the following email address if it cannot be found below:

Southern.Water.TUPE.UK@engie.com

We understand that you will have many questions relating to your transfer, and terms and conditions of employment.  You will have a number of opportunities to ask questions as we move forward through the TUPE process, but in the meantime, we have tried to answer some key questions below: 

Q&A's

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  • How do I get paid for holiday accrued against overtime worked?

    3 months ago

    ENGIE pay this once a year in your December pay.

  • Are there opportunities to learn other areas of FM?

    3 months ago

    ENGIE has its own in-house training as well as uses external training providers and training is approved on a case by case bases to ensure that it meets the business needs.  Individual learning and development plans are discussed with employees as part of our appraisal process.

  • Do ENGIE pay for renewal of SIA licences?

    3 months ago

    ENGIE will pay all fees associated with SIA licensing in full along with any fees in relation to Public Surveillance licensing and the cost of relevant security training. In consideration of this, if you leave the Company within 12 months of the issuing of your SIA licence you will be required to pay back 100% of the SIA licence cost including the cost of any training. If you leave the Company between 12 to 24 months of the issuing of the SIA licence you will be required to pay back 50% of the Cost. Thereafter no repayment shall be required.

  • Do I get my annual professional subscription paid by ENGIE?

    3 months ago

    Employees are entitled to one professional subscription to be paid by ENGIE provided it is relevant to the role they perform for the Company

  • When does overtime get paid?

    3 months ago

    Overtime is paid on the last working day of the month following the month in which you worked the additional hours.  For example, if you work additional hours in April, you will be paid for these hours in your May pay on the last working day of the month.

  • What equipment will be given to receive and complete our jobs?

    3 months ago

    Where the roles demand, ENGIE’s preferred option will be PDA’s.   Training will be provided.

  • For anyone based at home, will they be reimbursed for Internet costs?

    3 months ago

    If an employee has a contractual entitlement to be reimbursed for these costs, this will continue.

  • Will training be provided to use the ENGIE expenses system?

    3 months ago

    We will be putting together a training plan which will include training for all appropriate ENGIE systems for those who need access.

  • Will expenses be paid at the same time as salaries?

    3 months ago

    Payment of expenses is not linked to payment of salary

    Expenses are submitted into the SAP system via ENGIE’s intranet.  Once the employee’s line manager has approved the expenses and copies of all relevant receipts have been received by our Staff Expenses team for checking, the expenses will be paid on the next available expenses pay run.

    Payments will be made into an account nominated by the employee; this will be the same account used for salary payments.

  • How will I be reimbursed for my expenses?

    3 months ago

    ENGIE has an effective policy and system to enable staff to claim back expenses due to them.  The turnaround for payment is two to three weeks from the submission date.  You will be advised of the expense claim process in your induction to ENGIE.