Positive resident feedback

As part of EQUANS' work with Clarion, a number of residents have taken the time to provide some positive feedback about the works carried out to their homes.

"So happy with all the team. they work very hard and always explained what they were going to do. I love my kitchen and bathroom! Karen was lovely to talk to and to get everything sorted, always on the end of the phone if needed. Thank you for all the hard work." Resident of Bexfield Road, Foulsham

"To Andy, Natalie and the team, thanks for your help and the wonderful work installing our new kitchen, we love it!" Resident of Plumley Gardens, Widnes

"Work done to a high standard with patience and thoughts for the tenants' ideas and opinions. Would recommend with a 10! Karen is professional and lovely ensuring we were comfortable and happy with decisions and choices and regularly checking works were done effectively." Resident of Wade Close, Aylsham

"I have been extremely satisfied with the works and contractors. Friendly, helpful and cleaned up well when finished. Karen has been very helpful, such a nice person to talk to, makes you feel very comfortable, clearly explained procedures and listened when I had concerns. Dennis was also great to deal with, he followed up the snags and took ownership of the small jobs." Resident of Bexfield Road, Foulsham

"I was impressed with the workmen, they were all polite, clean and efficient in all the work they did in my kitchen. I and other residents too, are really pleased with the external painting work that was carried out on the flats. The painters were friendly, helpful and very clean and efficient." Resident of Thornhills, Widnes

"Happy with the staff and workmen, communicated well. The improvements have helped with the warmth and bills in my home." Resident of Southwell Road, Wisbech

"To all the team at Clarion, thank you so much for my lovely kitchen. Really polite and helpful workers who did a fantastic job." Resident of Cherrysutton, Widnes

"Very professional and friendly, very happy with the outcome." Resident of Musticott Place, Wisbech

"Scheme décor lovely, workers on site very polite and courteous. Good communication from Karen and the Equans team. Kitchen also lovely and residents have all commented how much better it all looks." Livesmart Scheme Manager of Margaret Crescent, Norwich

"Lads turned up at the right time, credit to the company and kept me informed along the way." Resident of Bancroft, Tamworth

"Karen has been very professional and helpful throughout the works, every time I had a query or worry she reassured me and found out the information for me." Resident of Bexfield Road, Foulsham

If you have recently received works from EQUANS and are happy about the service you received, please ask your Resident Liaison Officer for a comment card or blue house form and leave us a comment. Make sure to name any staff that you felt went above and beyond.