ENGIE TUPE Hub

Firstly, I would like to take this opportunity to welcome you to the ENGIE team.

The HMCTs Contract sits within our Central Government Sector, which is part of our ENGIE Futures & Public Sector Division at ENGIE UK.

I know many of you will wonder what the future holds when a contractor changes over, you receive a new uniform and go through an on-boarding process etc. but I want to stress, we welcome new people into our organisation regularly, and understand that It is you that will help us to grasp the operational challenges and the overall workings of the

Firstly, I would like to take this opportunity to welcome you to the ENGIE team.

The HMCTs Contract sits within our Central Government Sector, which is part of our ENGIE Futures & Public Sector Division at ENGIE UK.

I know many of you will wonder what the future holds when a contractor changes over, you receive a new uniform and go through an on-boarding process etc. but I want to stress, we welcome new people into our organisation regularly, and understand that It is you that will help us to grasp the operational challenges and the overall workings of the court buildings. Together with our systems, support and approach and your knowledge will help deliver a great service to HMCTS over the next 5 years.

Secondly, and most importantly, I would like to apologise. I am truly sorry that we have not been able to meet with everyone face to face prior to go live. With the challenges that Coronavirus has given us in social distancing and availability of resource, we have needed to focus on getting people on-boarded, so that they can access our systems, processes and payroll etc. This has meant for many that we have not been very visible prior to “go-live”.

We have already developed plans for engagement so once the government restrictions are lifted we look forward to meeting you, in person, as soon as possible.

In the mean time we will be sending you regular updates through the post and via our ENGIE Hub.

Luke Smith

Operations Director | ENGIE Futures & Public Sector | Central Government

FAQ's - HMCTS TUPE Transfer

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  • Do we continue to receive a fuel card and have our personal mileage deducted each month?

    about 1 year ago

    You will receive a fuel card but not for personal mileage.  This will be covered in the measures letter.  Company car drivers will have to submit their business mileage via the ENGIE expenses process.

  • Location of the help desk and what happens if not the right location?

    about 1 year ago

    The location of the Helpdesk is Coleshill.  We will be in contact with the affected employees to discuss their options.

  • What systems will be working on (helpdesk)?

    about 1 year ago

    Maximo

  • What equipment will we be given to receive and complete our jobs. Currently they have ipads, some have PDA’s and some use paper reporting?

    about 1 year ago

    ENGIE’s preferred option will be PDA’s.  Training will be provided


  • Can additional drivers be added to the insurance to drive ENGIE vehicles?

    about 1 year ago

    For company vehicles which are provided as a benefit (where a cash allowance alternative exists), additional drivers can be added provided that:

    ·  They reside at the same address as the named driver

    ·  They have held a full licence for at least 12 months

    ·  They are aged 25 or over

    It will be necessary for proposed additional drivers to complete an online licence check.  Authority to drive will then be given by the ENGIE Fleet team.  There is no additional cost to the employee.

    For vehicles which are provided to meet a business need e.g. vans, additional drivers are not permitted to drive the vehicle.

  • Can ENGIE vehicles be driven abroad?

    about 1 year ago

    Yes, provided that prior authority is obtained via ENGIE Fleet.

  • Will expenses be paid at the same time as salaries?

    about 1 year ago

    Payment of expenses is not linked to payment of salary.

    Expenses are submitted into the SAP system via ENGIE’s intranet.  Once the employee’s line manager has approved the expenses and copies of all relevant receipts have been received by the Staff Expenses team for checking, the expenses will be paid on the next available weekly pay run.

    Payments will be made into an account nominated by the employee; this will be the same account used for salary payments unless the employee nominates a different account.

  • Will expenses be paid at the same time as salaries?

    about 1 year ago

    Payment of expenses is not linked to payment of salary.

    Expenses are submitted into the SAP system via ENGIE’s intranet.  Once the employee’s line manager has approved the expenses and copies of all relevant receipts have been received by the Staff Expenses team for checking, the expenses will be paid on the next available weekly pay run.

    Payments will be made into an account nominated by the employee; this will be the same account used for salary payments unless the employee nominates a different account.

  • Will training be provided to use the ENGIE expenses system?

    about 1 year ago

    We are putting together a training plan which will include training for all appropriate ENGIE systems for those who need access.

  • For anyone based at home, will they be reimbursed for internet costs?

    about 1 year ago

    If an employee has a contractual entitlement to be reimbursed for these costs this will continue.

    For all other employees, on transfer the ENGIE expenses policy will apply; this does not allow for reimbursement of internet costs to those who are home-based.