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In partnership with Southwark
ENGIE is working with Southwark to deliver their Chilton Grove refurbishment and new build development project, which includes the construction of 44 new properties on top of an existing building. Start date is yet to be announced but the project is expected to finish three years after the works have begun.
How are ENGIE making a difference
Chilton Grove in Southwark, will benefit from ENGIE's services and experience as we ensure to undergo a series of refurbishment and new build works to the area.
What benefits can Chilton Grove and local residents expect:
Refurbishment of the existing building including overcladding to the whole building
Construction of 44 new properties on top of an existing building
Concrete repairs, window renewal, and more
External decorations, and landscaping
Experienced Resident Liaison Officers (RLOs) to support you during the works
Benefits to residents
Improved thermal performance of the existing block as a result of energy efficiency works - allowing savings to residents on their energy bills and increasing the comfort of homes to help keep residents healthy and comfortable
Increased access to affordable housing, helping to keep families and communities together
Residents can remain in their homes throughout
By adding mass above existing buildings, the heat will be retained for longer periods of time in the existing building, saving residents money on their energy bills
Potential to explore solutions that increase resident support. For example, enabling existing residents the chance to move into one of the new roof top homes
Potential to include enhanced works as part of the scheme e.g. use of renewable energies, new bin stores, bike storage,bespoke cladding, improved security etc. to deliver social, economic and environmental benefits
ENGIE is working with Southwark to deliver their Chilton Grove refurbishment and new build development project, which includes the construction of 44 new properties on top of an existing building. Start date is yet to be announced but the project is expected to finish three years after the works have begun.
How are ENGIE making a difference
Chilton Grove in Southwark, will benefit from ENGIE's services and experience as we ensure to undergo a series of refurbishment and new build works to the area.
What benefits can Chilton Grove and local residents expect:
Refurbishment of the existing building including overcladding to the whole building
Construction of 44 new properties on top of an existing building
Concrete repairs, window renewal, and more
External decorations, and landscaping
Experienced Resident Liaison Officers (RLOs) to support you during the works
Benefits to residents
Improved thermal performance of the existing block as a result of energy efficiency works - allowing savings to residents on their energy bills and increasing the comfort of homes to help keep residents healthy and comfortable
Increased access to affordable housing, helping to keep families and communities together
Residents can remain in their homes throughout
By adding mass above existing buildings, the heat will be retained for longer periods of time in the existing building, saving residents money on their energy bills
Potential to explore solutions that increase resident support. For example, enabling existing residents the chance to move into one of the new roof top homes
Potential to include enhanced works as part of the scheme e.g. use of renewable energies, new bin stores, bike storage,bespoke cladding, improved security etc. to deliver social, economic and environmental benefits
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18 May 2020
Simon Lacey, Regional Managing Director, takes you through ENGIE’s new working processes following the UK Government's updated COVID-19 guidance on 10/5/2020
For more information contact your resident liaison officer here
Alternatively call our Customer Excellence Centre on 0333 121 0034
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06 May 2020
What residents should expect from ENGIE
Notification before any visits take place
All ENGIE site team and operatives will have, and be wearing, the correct PPE (gloves, masks, etc)
Overshoes will be put on when entering the home and taken off when leaving
Any member of the site team and operatives displaying symptoms relating to coronavirus will not be working on site until they have self-isolated as per government guidelines
ENGIE has adapted their work practices and procedures to ensure that all works can be carried out safely to protect the residents, site team and operatives
ENGIE will ensure that the number of visits to your home is kept to an absolute minimum
Number of operatives carrying out works internally will be kept to a minimum and where the works allow (e.g. electrics, window installation, door installation), the same operatives will complete the works from start to finish
Works will only take place in one room at a time (where possible) to allow for the social distancing to be maintained
RLOs will also act as coronavirus monitors, ensuring that as per government guidelines, social distancing is being adhered to and correct PPE is always being worn
RLOs will be the point of contact if a resident needs to leave their home whilst works are being carried out in the communal areas. They will ensure that the resident can leave and return in a safe manner
The times of work starting in the morning and nishing in the afternoon will be adapted where possible to allow for the busy times of people leaving and returning
Posters will be placed around the working areas, reminding everyone of the ‘dos and don’ts’ around the safety of the works and coronavirus
Breaks will be staggered so that everyone is not in the same area at the same time
The RLOs will be more visible around site
All areas will be cleaned on a regular basis and there will be a welfare operative ensuring the site compound is constantly cleaned and there is enough hand sanitiser for the number of people on site
Regular communication will be put up in communal areas around when works will be happening and where possible, the use of email or text will be used instead of letters to communicate with the residents, reducing the risk of unnecessary contact
All measures have been put in place to keep everyone safe, but as importantly, reassurance that if you are feeling ill, you will not be penalised and the works will be done when you are better and it is safe to do the works
Social distancing and safe working will be adhered to, especially when the operatives are arriving and leaving site
We will make sure that nobody is placed in unnecessary risk
What ENGIE expects from residents
Please answer the following questions truthfully:
Have you or anyone living in your home been abroad in the last four weeks?
Which country / countries have you visited?
Have you or anyone in your home decided to self-isolate?
Are you or anyone in your home suffering from flu like symptoms, or confirmed as having coronavirus?
Are you considered a vulnerable person or extremely clinically vulnerable according to the Public Health England guidelines? (Heart or blood issues, diabetic, cancer patients etc)
Are you willing for the ENGIE site team and operatives to come into your home to carry out the survey / works?
Once the works have started, notification to be given if residents or any others in the household have or are displaying symptoms of coronavirus
Always maintain social distancing, either by standing two metres away, or stay in a room where works are not taking place. Ideally in a separate room with the door shut for the duration of the works • Try to limit the amount of times you leave and return home
Contact the RLO if you do need to leave your home so they can ensure it is safe to do so and when you need to return
Do not visit the Site Office, please contact the RLO and they will come to you
Please do not be offended that the ENGIE site team and operatives are wearing masks, gloves and overshoes in your home
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02 Apr 2020
COVID-19 IMPORTANT UPDATE
Further to the letter sent to you from Southwark Council in March, ENGIE has taken the decision, in conjunction with Southwark Council, to temporarily stop all major works on sites to reduce the potential risks to residents and to comply with the official guidance regarding non-essential works.
This decision follows the advice given by the government on restricting non-essential works activity in light of the situation with the COVID-19 (Coronavirus).
The ENGIE site team are carrying out regular site checks and will be ensuring that all statutory safety requirements, emergency and security requirements are in place to ensure minimal impact and inconvenience for residents while the site is temporarily closed.
ENGIE will also still be providing it's out of hours emergency service, related to any urgent repair on works we have carried out recently. If you need to report an emergency please call us on 0333 121 0067.
For an update on our works prior to the site closing, please see the most recent Resident's Update and/or RLO Update.
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05 Mar 2020
Works updates
What's happening now:
Asbestos removal is progressing well
Scaffold erection to the existing building is now complete
We are continually reviewing the programme to ensure the scheme is delivered efficiently
Piling works to both blocks are complete
Concrete repairs including jet washing to the last few areas will be completed as soon as access becomes available
Pilot windows have been installed and are under final review - Window samples are available in the site office if you would like to come and take a look
Ground floor slab for the new build tower is now complete at both blocks
Water diversion works are complete at both blocks. The existing rooftop tanks and their enclosure have also been removed
Block B drainage diversion works are progressing well and over 75% complete
The crane for Block B has been delivered, erected and is now operational
Ongoing inspections are being undertaken by the project Clerk of Works and the Building Control officer
Incoming service ducts are being installed to the underground pumping stations to both blocks
Stitch drilling is almost complete - this is to enable installation of steel columns for new the lift
Installation of cable trays to soffits of the communal walkways
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30 Jan 2020
Drainage Blockages
Please do not flush cooking oil, fat or other items likely to cause blockage into sinks and drains such as wet wipes, nappies, sanitary products etc.
Extensive drainage works have been carried out and some repairs are ongoing. If residents experience any drain issues please report them to the RLO, Leanne or call the out of hours emergency number on 0333 121 0067.
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19 Feb 2020
We are currently looking to improve these sites for
everyone involved in this project and would appreciate 5 minutes of your time
to fill out the following questionnaire regarding your site usage. We will be
using this data to tailor our communications on here going forward.
