How will I need to prepare my home for the works to be carried out?
For the internal works to your home, all areas will need to be cleared and we will put down dust mats. Do not stress or strain yourself by moving any heavy furniture as our workers will assist you.
Who can I contact with any issues I have throughout the works?
In the event of an emergency can I reschedule my refurbishment?
Can appointments and/or works be completed out of hours?
What is the turnaround time for my kitchen and bathroom refurbishment?
Is there an 'out of hours' emergency contact number?
Will residents still receive newsletters?
What if I am not happy with the choices made available?